Privacy Policy

Last updated: October 1, 2025

1. Data Controller

DiTeSo s.r.o.

Trieda KVP 1,

040 23 Košice - KVP,

Slovakia

Email: info@diteso.sk

Phone: +421-904-460-974

2. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Processing your inquiry - processing data from the contact form based on your consent and for contract performance
Communication - responding to your questions and providing information about our services
Marketing purposes - sending information about our products and services (only with your consent)

3. Categories of Personal Data

When using the contact form, we process:

First and last name
Email address
Area of interest
Message content

When visiting our website, we automatically collect:

IP address
Browser type and version
Date and time of access
Pages visited

4. Data Retention Period

We retain personal data for:

Contact forms: 2 years from last communication
Marketing purposes: until consent is withdrawn
Technical logs: 90 days

5. Recipients of Personal Data

We may share your data only with:

IT service providers (hosting, email services)
Public authorities based on legal obligations
Third parties only with your explicit consent

We do transfer your data outside the EU only to countries with adequate data protection as recognized by the European Commission, or with appropriate safeguards in place.

6. Your Rights

You have the right to:

Access your personal data
Rectify incorrect or incomplete data
Erase data ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Withdraw consent at any time without affecting the lawfulness of processing before withdrawal

To exercise your rights, please contact us at: info@diteso.sk

7. Cookies

We use essential cookies for the proper functioning of the website. We use analytical and marketing cookies only with your consent. For more information, please see our Cookie Policy.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage, including:

Data encryption during transmission (SSL/TLS)
Regular security system updates
Access restrictions to personal data

9. Automated Decision-Making

We do not perform automated decision-making including profiling that would have legal effects or similarly significantly affect you.

10. Children's Data

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Complaints

If you are not satisfied with how we process your personal data, you have the right to lodge a complaint with:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Tel: +421 2 3231 3214
Email: statny.dozor@pdp.gov.sk
Web: https://dataprotection.gov.sk

13. Contact Us

For any questions regarding personal data protection, please contact us:

Email: info@diteso.sk
Phone: +421-904-460-974
Address:

DiTeSo s. r. o.